Making the jump from doing the work to managing people who do the work? It's tougher than most people expect. This workshop is for professionals who are new to managing others and finding their feet as leaders for the first time.
Here's the thing about being a good manager: it's not about knowing everything or jumping in to fix problems yourself. It's about helping your team succeed, keeping everyone on the same page, and leading with honesty and heart. We'll dive into some practical leadership approaches: things like Situational Leadership, the Johari Window, Radical Candour, and the Self-Leadership Triangle. By the end, you'll have solid tools to build trust with your team, manage performance effectively, and handle the emotional ups and downs that come with this territory.
If you've just started managing people or you're about to, this session will help you avoid common mistakes, speed up your learning curve, and find your leadership style.
Who Should attend:
● Brand new managers with a couple of years (or less) under their belt
● High performers who are being groomed to lead a team
● Team leads, coordinators, or supervisors who want to get more structured about their leadership approach
● People working in scientific, clinical, or other technical fields who need management tools that work alongside their specialised expertise
What We'll Cover
Leadership Simulation: StepUp Sam We'll tackle some of the biggest myths about what your first year as a leader actually looks like
Situational Leadership Made Simple You'll learn how to adapt your style based on what each team member needs from you
Self-Awareness Through the Johari Window We'll explore how others perceive you and why that insight is crucial for your development
Expectation Tightrope Managing expectations is tricky when you're answering to senior leaders, supporting your team, and collaborating with peers
Building Psychological Safety How to create an environment where people feel safe to speak up, even when you're still finding your feet
Feedback That Lands Practical ways to give constructive feedback that people can actually hear and act on
Managing Yourself to Lead Others Protecting your time and energy so you can show up as the leader your team needs
● Understand the mental shift from being the expert to being the leader
● Use Situational Leadership to meet each team member where they are
● Build better self-awareness through the Johari Window framework
● Create genuine trust and psychological safety with your team
● Handle the expectations coming from above, below, and all sides
● Give and receive feedback using proven approaches like Radical Candor
● Set boundaries and manage your energy sustainably
Speaker Bio: Shilpa Agarwal
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Founder, ClinEQ Training | Clinical Research Educator | NLP & Mindset Strategist
Shilpa Agarwal is a clinical research educator and consultant with extensive experience in clinical trials, monitoring, and regulatory compliance. As the founder of ClinEQ Training, she equips clinical trial professionals with the knowledge and skills to excel in the industry.
With a background as a Clinical Research Associate (CRA), Shilpa understands the challenges of the role and specializes in GCP training, regulatory compliance, and site monitoring. She is also a certified Master Practitioner of Coaching and integrates NLP and mindset coaching, helping professionals develop confidence, resilience, and strategic thinking.
Passionate about education, Shilpa is dedicated to making learning practical, engaging, and transformative, ensuring new CRAs gain both technical expertise and the self-leadership skills needed for success.
Upon completion of this workshop, attendees will receive 4 CPD points
There are no specific entry criteria for this workshop. If you have any questions on your suitability for this workshop, please email the ARCS Office at arcs@arcs.com.au.
ARCS member - $445 incl. GST
Non-member - $705 incl. GST
Registration terms and conditions
Virtual classroom
This workshop runs for half a day from 10.00-14.00
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