Business & People Skills
The Effective Manager
Duration:
2 Days
Who Should Attend:
- Those who have recently become a manager and looking to understand your new responsibilities
- Those with some experience as a manager looking to develop new approaches and ideas
- Those looking to get some reinforcement on your current efforts to become even more an effective manager
Course Overview:
The role of the manager The manager as a leader Establishing and maintaining relationships Developing your people Managing Individual and team performance Personal Development Plan After attending this workshop you will Have A Clear Understanding Of The Role And Responsibilities Of The Manager Develop Your Leadership Skills Use Communication Skills To Develop Trust And Rapport Recognise The Characteristics Of A High Performing Team Know How To Motivate And Encourage Employees Learn How And When To Give Effective Feedback Know Which Tasks To Delegate And How Manage Negative Situations Guide Their Team Through The Stages Of Team Development
Course Highlights:
- The role of the manager
- The manager as a leader
- Establishing and maintaining relationships
- Developing your people
- Managing individual and team performance
- Legal matters
- Self management
- Personal development plan
Entry Criteria:
There are no entry criteria for this workshop. If you have any questions on your suitability for this course, do not hesitate to call the ARCS Business Office on (02) 8905 0829.
Important Information:
ARCS Australia is committed to ensuring advertised educational events go ahead. Despite all our efforts, occasionally, some events will need to be postponed or cancelled due to lack of attendee numbers. This decision is made in conjunction with the event Chairperson. Your early registration for events will assist us to assess the interest for this event in your state. We recommend for interstate travel that flexible travel arrangements are made until the event has been confirmed as ARCS Australia will not be held responsible for forfeited costs. With your support we are committed to delivering these events, so please submit your registration early.
Refunds, Transfers and Cancellations: No refunds, transfers or cancellations will be accepted within two weeks of the event. Cancellations and transfers must be in writing and will incur a 10% administration fee. Substitutions are allowed at any time and at no cost.